Shipping policy

 Motion Makers Shipping Policy

In-Store Pickup Only

At Motion Makers, we are dedicated to providing top-quality service and products to our customers. Currently, we offer in-store pickup only for all purchases. This ensures you receive your items quickly and allows our experienced staff to assist with any questions or additional services you may need.

How It Works

  1. Place Your Order: Browse our wide selection of bikes, equipment, parts, and apparel online. Once you've found what you need, place your order through our website.

  2. Choose Your Pickup Location: During the checkout process, select the Motion Makers location that is most convenient for you – either our Asheville or Sylva store.

  3. Order Confirmation: You will receive an email confirmation once your order is ready for pickup. Please wait for this confirmation before heading to the store.

  4. Pickup Your Order: Bring your confirmation email and a valid ID to the selected Motion Makers location. Our team will have your order ready and can provide any additional assistance or advice.

Benefits of In-Store Pickup

  • Personalized Service: Our expert staff is available to help with any questions or additional needs you may have when picking up your order.
  • Immediate Use: Get your items faster and start using them right away without waiting for shipping.
  • No Shipping Costs: Save money by avoiding shipping fees.

Contact Us

If you have any questions about our in-store pickup process or need further assistance, please feel free to contact us:

Thank you for choosing Motion Makers. We look forward to serving you and helping you enjoy your cycling experience to the fullest.